Dashboard
Acme Motors · Last 30 days
AC
Voice sessions
4,312
+22% vs last month
Avg sentiment
61%
+4pts vs last month
Urgent flags
28
+8 this week vs last month
Completion rate
94%
+2pts vs last month
Recent sessions
SessionSentimentTopicUrgencyStatus
sess_9aX2kLpositivestaff_friendlinessnonecompleted
sess_7bQ1mPnegativewait_timeurgentcompleted
sess_3cR8nQneutralpricefollow_upcompleted
sess_1dM4oRpositiveservice_qualitynonecompleted
sess_5eK7pSnegativewait_timeurgentcompleted
Top topics
Wait time38%
Staff friendliness24%
Service quality19%
Price12%
Ease of booking7%
Sentiment
61% positive
Positive61%
Neutral25%
Negative14%
Location performance
LocationSessionsPositiveAvg waitUrgency
North Avenue84774%
24m
none
Westside73148%
51m
12 urgent
Downtown69269%
31m
3 urgent
Eastpark60471%
27m
none
Lakeside43855%
42m
8 urgent